Privacy Policy

LAAVU NORDIC
CVR-nr.: 43246356
Vesterbrogade 208
1800 Frederiksberg C
[email protected]

Registration and Storage of Personal Data

At Laavu Nordic, your privacy is very important to us. This policy explains how we collect, use and protect your personal data when you participate in our courses, workshops, or visit our website. We only collect the information we need to provide you with our services, communicate with you, and improve your learning experience. We work with trusted partners (data processors) to deliver these services safely and efficiently, and we never sell your personal data to third parties.

Sensitive payment data is processed securely through third-party payment providers. Other personal data is stored and transmitted using appropriate organizational and technical measures to ensure security. Personal information provided by the buyer is never passed on or sold in any way to third parties.

Personal data is processed based on the necessity to deliver our services, contractual obligations, legal obligations, and, where applicable, consent.

Personal data is retained only as long as necessary for the purpose it was collected, after which it is securely deleted or anonymized.

Please take a few minutes to read this policy. It also explains your rights under the General Data Protection Regulation (GDPR) and how you can control your data. The buyer’s rights are guaranteed under the Danish Personal Data Act and inquiries in this regard should be directed to Laavu Nordic. You have the right to access, correct, delete, restrict processing, object to processing, and request data portability. Complaints can be lodged with the Danish Data Protection Authority.

Data Collection for Course Participation

To provide our educational services, we collect and process personal data about enrolled students. This includes:

Identity, contact and personal profile information collected to provide access to the platform, including registration, login and course participation. This information is provided voluntarily when a student creates an account or participates in a course.

Usage information about how students interact with courses and content, such as course progress, quiz results, surveys, discussions and other activities.

Zoom recordings of live sessions that are uploaded to the course platform for replay purposes. These recordings are used solely to support learning and are accessible only to registered students and may not be downloaded or shares outside the course platform.

Students’ written text submitted for assignments, exercises, or discussions, which may be used in anonymised form to provide feedback, correct grammar and support learning.

Payment and transaction information when purchasing access to courses, including billing address, phone number, and payment details (handled via third-party payment services).

Cookie Policy

Laavu Nordic uses cookies to improve the user experience and the website functionality. By using our website, the buyer accepts our use of cookies. A cookie is a small data file stored on the buyer’s computer and which is used to track what happens during the buyer’s visit and to recognize the computer. A cookie is not a program and does not contain viruses.

Laavu Nordic uses cookies and similar tracking technologies to improve website functionality, analyse traffic, and enhance your user experience.

Cookies are small text files stored on your device by your browser when you visit a website. They help the website remember your preferences, login information, and usage patterns.

Necessary cookies: Essential for the website to function correctly (e.g., login sessions, security).

Analytical cookies: Used to understand website usage and improve performance, e.g., Google Analytics. These cookies collect anonymised data about your interactions with the website, such as pages visited, duration, and device type. No personally identifiable information is collected unless you voluntarily provide it (e.g., through contact forms).

You can choose to disable cookies or opt out of analytics tracking via your browser settings.

For Google Analytics, you can opt out of tracking using the Google Analytics Opt-out Browser Add-on.

By continuing to use our website without changing your settings, you consent to the use of cookies as described above.

Log Statistics

Laavu Nordic uses log statistics on our website, which is information collected to provide a statistical overview of how many visitors we have, where they come from, and where and when the website is exited etc. The log statistics are used solely for the purpose of optimizing the user experience for visitors and registered users on our website.

Laavu Nordic collects and analyses log data from our website and online platforms to ensure security, monitor usage, and improve the performance of our services.

Log data may include your IP address (anonymised where possible), browser type and version, pages visited and time spent on each page, date and time of access and referring website or search engine.

This information is used only for operational, security, and analytical purposes and does not identify individual users unless combined with voluntarily provided personal information (e.g., when you fill out a contact form or register for a course).

Log statistics help us maintain and improve website functionality, detect and prevent fraud, misuse, or security breaches, understand general user behaviour to optimise learning resources and services.

Log data is stored securely and deleted after a reasonable period in accordance with GDPR principles of data minimisation and retention.

Use of Data Processors

Laavu Nordic uses external companies to provide necessary technical solutions. These companies act as data processors and handle personal data solely based on our documented instructions, in accordance with the General Data Protection Regulation (GDPR). We ensure that all processors have appropriate technical and organisational measures in place to protect personal data and that a data processing agreement is in place where required.

Our current data processors include:

ActiveCampaign for our email marketing, newsletters, and customer relationship management.
https://www.activecampaign.com/legal/dpa

FlipHTML5 for digital publication and document hosting of our learning materials.
https://fliphtml5.com/privacy-policy.php?utm_source=chatgpt.com

Google Workspace (Google LLC) as our cloud-based email, document storage and collaboration tool platform.
Read more about Google GDPR-Compliance

GoHighLevel as our digital learning platform, customer relationship management, and automation.
Read more about Gohighelevel GDPR-Compliance

TidyCal for appointment scheduling.
Read more about Tidycal GDPR-compliance

Tutor LMS Pro for our digital online learning platform.
Read more about Tutor LMS Pro GDPR-Compliance

Zoom Video Communications, Inc. for our online meetings and webinars.
Read more about ZOOM GDPR-Compliance

Each processor may process personal data such as your name, contact details, course participation data, or payment-related information, only as necessary to deliver our services.

Personal data will never be sold or shared with third parties for marketing purposes without your explicit consent. Processing is carried out within the EU/EEA or in accordance with GDPR rules on international data transfers. This includes the use of trusted non-EU processors (such as ActiveCampaign, Zoom, Google Workspace, Google Analytics, GoHighLevel, TidyCal, and FlipHTML5) located in countries with an EU adequacy decision or operating under the EU–US Data Privacy Framework or Standard Contractual Clauses to ensure an equivalent level of data protection.